We had our visit from the Care Inspectorate in February and were delighted to be graded 5 out of a possible 6 for the quality of Care and Support. Some of the comments from our Inspector were

People were supported to take part in meaningful activities that reflected their interests and

aspirations. This was contributing to positive outcomes for people.

• People were supported by small and consistent staff teams, where relationships were well established and trusting.

• Personal plans were individualised

Our Annual Staff Survey came out in August and we were delighted by the positive responses. Comments included;

New Directions seems to be remaining strong despite the challenges in Social Care

I have a sense of being valued and belonging

I feel valued at work because my contributions as my contributions are appreciated by my team and leaders.

As always, there are areas for improvement and we will plan for that.